Case Studies
The brief cases studies shown here are just a small example of the wide range of work undertaken with a range of clients across the social care and health sectors.
Contact us to find out how we can develop bespoke solutions to help you.
Services for People with Learning Disabilities
Transforming Care Programme - developing local personalised stepdown services in an Inner London Borough
Development of a £5.5m ‘proof of concept’ inner city rehabilitation service for people with behaviour that challenges services, who want to move back into their local community. This included:
Working with key stakeholders to identify a suitable property in a location providing the right environment for service users.
Designing the programme plan, developing the stakeholder strategy and delivering a comprehensive consultation programme.
Working closely with health and social care partners, a specialist care provider and the council’s regeneration team to develop an effective model of care and personalised building design.
Writing the business case for presentation to Cabinet Members.
Services for People with Learning Disabilities
Project management of an adult safeguarding IT module for a large Metropolitan Authority
Project management of the development of an Adult Safeguarding module for use in the CareFirst social care database. The module was designed to develop and support good practice and culture change across a large city council and included:
Mapping ‘As Is’ and developing the ‘To Be’ processes, based on best practice.
Working closely with the authority’s IT provider, training section and senior operational managers to design a fit for purpose IT module and training manual to support staff.
Providing training to over 200 social care staff and managers.
Services for People with Learning Disabilities
Service evaluation and development of the service specification for an integrated community learning disability team for a London Clinical Commissioning Group
Work included:
Carrying out an evaluation of service quality using the Confirm and Challenge Framework. This involved working with service user groups, service providers, CCG commissioners and other health and social care staff and managers, to carry out a comprehensive evaluation and develop a specification to meet the requirements of the newly developed CCG commissioning framework.
Designing a series of workshops to support the new team to develop their vision and objectives, agree performance targets for key indicators and develop protocols.
Services for People with Learning Disabilities
Evaluation of the quality of commissioned services for people with learning disabilities at regional level.
This was a high profile national exercise introduced following the events at Winterbourne View and work was carried out to tight deadlines to meet regional and national requirements.
Analysis and evaluation of information provided by commissioners across the region which required the design of local recording templates in accessible formats.
Participating in service user led interviews with health & social care commissioners.
Drafting the report to the Strategic Health Authority’s Executive Board identifying areas of good practice and recommendations for areas for development.
Services for People with Learning Disabilities
Feasibility study of a learning disability hospital service for a NHS Foundation Trust
Review of the services provided by a hospital for people with learning disabilities to determine the feasibility of the service. Work included:
Financial analysis of current and future options.
Interviews with commissioners to understand commissioning intentions, and with staff and other stakeholders.
Presentation of a report to the management team setting out the feasibility of the service with costed options for alternative service models.
Services for Older People
Redesign of prevention and reablement service for a Borough Council.
Leading development of a joint funded Home Care Reablement Service (with a costed business case) to expand preventative services and provide service users with increased opportunity for independence and control.
Setting financial and activity targets for the expanded service and working with social care teams to review procedures and structures needed to optimise the effectiveness of the expanded service.
The redesigned service contributed £600,000 in savings in the first year. Work was completed on time and within budget.
Services for Older People
Reducing avoidable admissions into A&E for a Borough Council
Leading a multi-agency group to identify and quantify reasons for inappropriate A&E admissions from residential and nursing homes. Work included designing interviews carried out with care homes’ staff and residents, A&E nurses, Ambulance Service and GPs. Work was completed to schedule. Deliverables included identification of options for development to improve care quality including:
Areas for training to improve practice for care home staff with input from health and social care staff
Promotion of alternative preventative services (health and social care) available to support care home staff and residents.
Recommendations for changes to procedures including hospital discharge, falls policies and end of life care procedures in care homes.
Whole Directorate Approach
Implementing a culture change programme
Project Managing a culture change project within a Social Care Directorate to support the Transformation Programme and the personalisation agenda, through design and management of stakeholder events (attended by over 200 people – including service users, carers, statutory and third sector); development of managing change training courses for 60 in-house managers; identifying the requirements for commissioned training for the wider social care workforce feeding into the annual training plan.
Contact us to find out how we can develop bespoke solutions to help you
The brief cases studies shown here are just a small example of the wide range of work undertaken with a range of clients across the social care and health sectors.
